First and foremost, please allow us to extend our most sincere and profound gratitude to every loyal user and partner of ZoliPet. Every piece of feedback you've sent via email, and every genuine story you've shared, has been like a guiding light, illuminating our path forward. They have made us deeply feel that what we're creating is not only seen but also truly cherished.
In recent feedback, we've received an invaluable "gift"—the unanimous suggestion from many of you that ZoliPet should open official social media accounts. We know that behind this suggestion is your heartfelt recognition and trust in our product. We will forever hold this passion and expectation in our hearts.
We did not take this lightly. As a company focused on product R&D, we know that operating a social media platform requires immense effort and time to truly provide value. It's more than just a one-way release of information; it demands genuine two-way interaction and consistent, high-quality content to become a solid bridge between the brand and its users. We once hesitated, worried that we couldn't meet your expectations or find the right balance between product development and platform management.
However, that very hesitation made us realize with greater clarity that your suggestion is not just about opening a platform—it's about how we can better listen and respond. Your voice was so strong that it led us to our final decision: we are willing to put in more effort to embrace this cherished expectation.
With that, we are officially and honored to announce that ZoliPet's official social media channels are about to go live! We will soon be on Facebook, Twitter, YouTube, and Instagram. This will mark a new beginning for ZoliPet's two-way communication with you, and a significant milestone in our brand's development.
In the future, we will not only share more professional pet care knowledge and behind-the-scenes stories of our R&D but, more importantly, these channels will become the primary platform for all ZoliPet new product announcements. You will have firsthand information and join us in witnessing every exciting moment.
Thank you once again for your trust, support, and constructive feedback. It is because of you that ZoliPet has the courage and motivation to continue exploring and innovating. We look forward to walking this path with you.